Frequently Asked Questions

To verify your account and enable withdrawals, you'll need to provide:

• A valid government-issued ID (passport, driver's license, or national ID card)
• Proof of address (utility bill, bank statement, or official letter dated within the last 3 months)
• If paying by card, a photo of both sides of the card (with the middle 8 digits covered)

Verification is typically completed within 24 hours.

Yes! We offer a free, unlimited demo account with $10,000 in virtual funds. It's the perfect way to practice trading strategies, explore the platform, and build confidence – all without risking real money. The demo balance is refillable, so you can reset it anytime and keep practicing.

The minimum deposit is $10 USD. Once funded, you can start trading with a minimum investment of just $1 per trade. This low entry barrier makes ExOption accessible to traders of all experience levels and budgets.

Our platform is available 24/7. Regular market assets follow their respective exchange hours (Forex is available Monday–Friday, 24 hours). Additionally, we offer OTC (Over-The-Counter) assets that are available on weekends and holidays, so you never have to stop trading.

The maximum payout on ExOption can reach up to 95% on successful trades, depending on the asset, market conditions, and trade duration. OTC assets typically offer payouts between 70–87%. You can always see the exact payout percentage before placing any trade.

Binary options are a simple form of trading where you predict whether an asset's price will go up or down within a specified time period. You choose an asset, select your investment amount, set the trade duration (from 60 seconds to several hours), and click Buy (up) or Sell (down). If your prediction is correct at expiration, you earn the predetermined payout. If not, you lose the invested amount.

Absolutely. ExOption employs bank-grade security measures to protect your data and funds:

• 256-bit SSL encryption for all data transmission
• Segregated client accounts – your funds are kept separate from company funds
• Cold storage for cryptocurrency assets
• Regular security audits by independent third parties
• Full compliance with KYC/AML regulations

Navigate to Settings ? Security ? Change Password in your account dashboard. Enter your current password and then your new password twice. Your new password should be at least 8 characters long and include a mix of letters, numbers, and special characters. If you've forgotten your password, use the "Forgot Password" link on the login page to reset it via email.

We accept over 15 payment methods to make deposits and withdrawals convenient for traders worldwide:

• Credit/Debit cards – Visa, Mastercard
• E-wallets – Skrill, Neteller, Perfect Money
• Cryptocurrency – Bitcoin, Ethereum, USDT, and more
• Bank transfers – Local and international
• Local methods – PIX (Brazil), PSE (Colombia), and other region-specific options

ExOption does not charge withdrawal fees for most methods. However, third-party payment processors or banks may apply their own fees. For cryptocurrency withdrawals, standard network (gas) fees apply. We recommend checking with your payment provider for any additional charges on their end. There are zero deposit fees on all methods.

The minimum withdrawal amount is $2 USD for most methods. For bank transfers, the minimum may be higher depending on your bank's requirements (typically $20–$50). You can withdraw any amount above the minimum at any time – there are no daily or monthly withdrawal limits on verified accounts.

ExOption works on all modern browsers:

• Google Chrome (recommended) – version 80+
• Mozilla Firefox – version 75+
• Safari – version 13+
• Microsoft Edge – version 80+
• Opera – version 67+

For the best experience, we recommend using the latest version of Google Chrome with JavaScript enabled and a stable internet connection.